SUPPORTING YOUR BUSINESS IS OUR BUSINESS
Burns’ service is better today than it has ever been. When you need to install a roaster or keep it running, you need fast and reliable service.
What you can expect from our turnkey installation
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- Unload and stage the equipment
- Place the equipment
- Assemble the system
- Manage all utility connections
- Install the exhaust stacks
- Manage the construction equipment rentals
- Start the roaster
- Oversee safety checks
- Commission the roaster
- Train your staff
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Service
Remote Technical Assistance
In many cases, our engineers can troubleshoot remotely. Using internet-based technology, we can access your machine online to diagnose and solve problems quickly and efficiently. Remote assistance can save you the time and costs of an on-site visit.
On-Site Assistance and Maintenance
If you have an issue that cannot be solved remotely or if you would like hands-on support for preventive maintenance, we will send a technician to your site.
Customer Service
Need to order a part, request a service or have a question answered? Our knowledgeable staff is here to help.
Need service? Call 877.683.8113 or email us at [email protected]
